Y P S Y ~ R O S E'S Policies
Please remember that Gypsy~Rose is a one-woman
business and she does 100% of her processes (save
the few packages that her husband ships once in
a while for her). She is also in Graduate School
and will be student teaching until December of 2013
so her bench time and shipping times will be very
limited until that date.
Thank you for your patronage and patience during
Gypsy~Rose usually ships every week to every-other
week (via 1st class Postal Service unless otherwise
specified). She ships in batches to maximize time
as she does all of the packaging and shipping herself
(as well as making all of the products herself,
by hand). If someone needs an item shipped more
quickly they should contact
her *before* ordering, to see what her schedule
is looking like. If an item is a made-to-order
one (from this website and not her in-stock area)
then 4-6 weeks will need to be added to the shipping
time, to give Gypsy~Rose time to make the items
and prepare them for shipment.
As the site says, frequently, Gypsy~Rose usually
works 4-6 weeks out (sometimes longer, depending
on the queue and time of year) for made-to-order
items. The material and processes that are used
are very time-intensive and can't be rushed. They
are very worth it, though, and the finished pieces
are movie grade (and have been on UK and US television
etc.). If you are looking for quick and cheap then
these products will not work for you. If you are
looking for artisan pieces, however, that will turn
heads (and bodies) then you are definitely in the
Gypsy~Rose has had an online
shop since 2001 and has not had an uphappy customer
yet, (except for people that have ignored the "Gypsy~Rose
works 4-6 weeks out" notes all over the
site)! She strives to keep customers happy and has
a large group of repeat customers, which makes her
very happy and tells her that she's doing something
right. She has been blessed to have fantastic customers!
Gypsy~Rose works with people
to get them a product that fits their needs and
wishes, and budgets. Customers need to keep in mind,
though, that Gypsy~Rose's work is handcrafted and
handpainted. She is a human, not a machine, and
even the machines that she may use here and there
may change slightly and/or materials etc.. Her
work will always vary slightly from one piece to
the next and she is always trying to make her
designs more useful, comfortable and eye catching
at the same time!
If you buy something please
note that all things will have minor variations.
Most people appreciate this as a sign of handcrafted
art, (a dying breed these days), those who don't
appreciate that line of thought may never, (though
hopefully that "human touch" will come to be something
Return policy is very simple... If a product
is not as described, within reason, or is flawed
GypsyRoses.Org will happily replace it with the
same design or a similar one ASAP.
This does *not* include
anything that has been worn or used as those items
can't be re-sold. Simple. Easy and it keeps
Gypsy~Rose * Please note that Gypsy~Rose
has been in customer service for years. She will
not tolerate rude people or people that return things
after using them. She doesn't have thousands
of items in stock to re-stock with...
is a labor of love and a signed work of art. Thank
you for taking the time to read these policies!
Shannon, I received my horns in the mail today!
Thank you sooo much! I love them. They are perfect!
When my costume is complete I'll send you photos.
If anyone asks me about my horns at Blizzcon I'll
be sure to refer them to your site. :) Thanks for
all your hard work! All the best." -C. in the
were great and I got so many compliments [on my
trimmed, custom Malice III horns]! Also, K. wore
his Nature vs. Nurture one day with just jeans and
a tshirt and we still got stopped everywhere. We
told everyone who commented on them just where they
could find them too. Thank you!" -L. in
wanted to send you some pics of my costume :) Thank
you so much for my [custom wooden finished Nuala]
horns! I love them!" -S. in the US
just wanted to send you a picture wearing the [Full
Circle] horns, I *love* them, and they were the
perfect accent to my costume! I got lots of compliments,
and handed out your cards, if you have any more
cards you'd like to send me, I can mail them out
with my packages (I have an online store also!)
Thank you again so much!" -D in the US
they are simply TO DIE FOR! ... *wipes up drool*...
thankyouthankyou thankyou! *Does happy satyr dance*...
and a big thank you for doing such a wonderful job
on the horns..." -S. in the Netherlands
shipment arrived today! Wow! I've tried it all on,
and, what can I say, it's just brilliant! It's just
incredible!!! The tail is just the right length
too, & as you said the colours match really
well! Thanks again so much for this little lot!"
-M. in the UK